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Why do I get "authentication failed" when I try to login?

Views: 3907
Votes: 9

a) Your campus card  has not yet been registered for library use. New and replacement cards must be registered at a circulation desk to work. The process only takes a few minutes. You can do this at MacKimmie Library or any branch circulation desk.

b) You are typing your Campus Card Barcode & Password incorrectly.

Campus Card Barcode
is on the back of your University of Calgary Campus Card. Please type in all the digits except the last one.

Password
is your Student or Staff ID number, or your personalized password. You can have your password e-mailed to you.

Authenticating (2:04) (Screencast Tutorials)

c) You have expired as an active Student, Staff or Faculty at the University of Calgary. Please contact the Circulation Desk at the following Libraries to check your status:
          MacKimmie Library 220-5963
          Gallagher Library 220-6042
          Health Sciences Library 220-6855
          Law Library 220-3727
          Business Library 220-7236

 

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